American Eagle Outfitters, Inc. Mobile Alerts FAQ

What are American Eagle Outfitters, Inc. Mobile Alerts?

American Eagle Outfitters, Inc. Mobile Services provide on-the-go customers added convenience! Once you've signed up for American Eagle Outfitters Mobile Services, you can receive special alerts and coupons right to your cell phone.

How do I sign up for American Eagle Outfitters Mobile Services?

To subscribe to American Eagle Outfitters Mobile Services, text the brand’s keyword to their specific short code. For AE text "JOIN" to 32453. For Aerie text "JOIN" to 23743. You can also sign up on any one of our sites.

Is my phone able to support and receive American Eagle Outfitters Mobile Alerts?

Almost all cell phones allow you to send and receive text messages. If you'd like to confirm that your phone is text-enabled, please contact your cell phone carrier. Once it's confirmed that your cell phone is text-ready, you'll be able to use American Eagle Outfitters Mobile Services.

If I change carriers, but keep the same phone number, will I need to sign up again?

No. Once you sign up for American Eagle Outfitters Mobile Services you will stay in the program until you decide to end your participation.

Is there a charge for American Eagle Outfitters Mobile Alerts?

American Eagle Outfitters Mobile Alerts are free services from American Eagle Outfitters, but message and data rates may apply. Please review your cell phone data plan for applicable text messaging rates.

How many American Eagle Outfitters Mobile Alerts will I receive?

Expect to receive up to 4 text alerts per month.

How do I stop receiving American Eagle Outfitters Mobile Alerts?

To cancel American Eagle Outfitters Mobile Services, text the brand’s keyword to the specific short code. For AE reply "STOP" to 32453. For Aerie reply "STOP" to 23743.

Will my cell phone number be kept confidential?

Absolutely. American Eagle Outfitters respects your privacy. Your cell phone number will never be shared with outside parties. You'll only receive American Eagle Outfitters Mobile Alerts.

  Need help? Please call Customer Service at 1.888.232.4535